Name: Dunk Low Light Bone And Dark Stucco - W
SKU: DLLBADSco
Price: 228.32 USD
Availability: InStock

Dunk Low Light Bone And Dark Stucco – FZ4341-100

WHY IS IT CHEAP? Read me?

For decades, the Dunk’s taken on fresh colours, different material iterations and creative design overhauls to keep the needle moving. This edition is all about texture, with a premium mix of Light Bone canvas, Dark Stucco, Coconut Milk and Neutral Olive leathers, and shaggy Sesame suede for a softened spin that’s easy to style.

Order Processing

After your order is placed, we’ll need some time to process and carefully prepare it for shipment. It is expected to be shipped between Nov 17 – Nov 19.

Estimated Delivery

Order placed: Nov 14
Estimated ready-to-ship date: Nov 17 – Nov 19
Estimated delivery: Nov 20 – Nov 26

The estimated delivery date includes both process and transit time. It is an estimate rather than a guaranteed delivery date and may vary depending on your location, the selected shipping method, carrier delays, weekends, severe weather, or other circumstances outside our control.

Tracking Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to update after the carrier receives the package.

Some orders may be pickup at different facilities and arrive in separate packages. If this happens, each package may have its own tracking number.

Shipping Costs

Available shipping methods and their costs are shown at checkout based on your delivery address and order contents.

Free Standard Shipping on orders over $200 USD.

Address Changes

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order has entered production or has shipped, we may not be able to change its delivery address.

If production or shipping costs have already been incurred because an incomplete or incorrect address was provided, those non-recoverable costs may be deducted from any available refund where permitted by law.

Delayed or Missing Packages

If your estimated delivery date has passed, please check the latest tracking information and contact the carrier first. You can also contact us at support@immortalsneaker.com, and we'll help investigate the shipment.

If tracking shows the package as delivered but you cannot find it, please check with household members, neighbors, your building reception, the delivery location, and the local carrier before contacting us.

Please review the product description, size chart, selected options, shipping details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, contact us within 30 calendar days of delivery.

Please include:

Your order number.
A brief description of the issue.
Clear photos showing the entire product and the problem.
A photo of the packaging and shipping label if the wrong item arrived or the package was damaged.

Once the issue has been verified, we will provide an appropriate replacement or refund at no additional cost, subject to applicable consumer law. You usually do not need to return a defective item unless we specifically ask you to do so.

Replacement or Refund

After approving a claim, we will email you with the proposed resolution. Unless you request a refund within 24 hours of that email, we will proceed with a free replacement. This operational process does not limit any rights or remedies available under applicable consumer law.

Personalized Products

Personalized or custom-made products are final sale and cannot normally be returned or exchanged unless they arrive damaged, defective, misprinted, or were produced differently from the personalization details submitted with the order.

We cannot provide a free replacement or refund when incorrect spelling, dates, names, images, sizes, colors, shipping details, or other options were submitted by the customer.

Size, Color, and Change-of-Mind Requests

After an order has shipped, we do not generally provide free returns, exchanges, or refunds when:

The wrong size or color was selected.
The customer changes their mind.
The product has been worn, washed, altered, or damaged after delivery.
The care instructions were not followed.
There are minor differences between on-screen colors and the product.

Please consult the size chart before ordering (). Product measurements may have the normal manufacturing tolerances stated on the product page.

Cancellations and Order Changes

Contact us immediately if you need to cancel or change an order. Order can be canceled or modified free of charge before the products are shipped, which is normally within 24 hours of purchase. The 24-hour period is not guaranteed because some orders may ship out sooner.

If shipping costs have already been incurred, this non-recoverable costs may be deducted and the remaining eligible amount will be refunded, where permitted by applicable law.

Marked as Delivered but Not Received

We will investigate the shipment with the carrier. Please first check with household members, neighbors, your building reception, the delivery location, and the local carrier.

If the carrier cannot provide reliable proof of delivery and the investigation confirms that the package was not received, we will provide a replacement at our cost or a refund.
If the carrier's evidence shows delivery to the correct address, we cannot normally provide a free replacement or refund. We may instead offer a one-time 30% discount code for a replacement purchase.
If the delivery photo or other evidence shows delivery to the wrong address or does not match the order address, the shipment remains eligible for a replacement or refund.

Incorrect or Incomplete Address

The customer is responsible for providing a complete and accurate delivery address. If production or shipping costs have already been incurred because of an incorrect or incomplete address, those non-recoverable costs may be deducted from any available refund where permitted by law.

Return Instructions

Do not send any product back without contacting us and receiving return instructions. Depending on the case, we may ask you to keep, recycle, dispose of, or donate the product instead of returning it.

Refund Processing

Approved refunds are issued to the original payment method. After the refund is processed, the bank or payment provider may take approximately 5-10 business days to display it in the customer's account.

Original and return shipping costs are generally non-refundable unless the product is faulty, the order was incorrect, or applicable law requires otherwise.

Statutory Consumer Rights

This policy does not limit any rights or remedies available under applicable consumer protection laws. Customers in certain locations may have additional cancellation or return rights for eligible non-personalized products.

Customers must contact support@immortalsneaker.com before sending any product back.

Customers in the United States

This policy is provided together with any rights you have under applicable federal and state law. If we cannot ship your order within 30 days, we will let you know and give you the option to agree to a delay or to cancel the order for a full refund of the unshipped item.