Nike SB Dunk Low Pro Why So Sad?
Original price was: €184.16.€143.04Current price is: €143.04.
Estimated Delivery
You'll receive your package between Nov 9 – Nov 13
- OrderedNov 3
- ShippedNov 4 – Nov 6
- DeliveredNov 9 – Nov 13
Nike SB Dunk Low Pro Why So Sad? – DX5549-400
WHY IS IT CHEAP? Read me?
The Nike SB Dunk Low Pro Why So Sad features a mixture of colors, with coastal blue and light current blue being the dominant hues. The upper of this Low Nike SB Dunk is made from leather material and there is a white Fat-style SB lacing system. The lateral heel of this shoe features an embroidered chicken that seems to be riding on a skateboard. Additionally, the heels and the tongues of this sneaker have Nike SB branding.
Order Processing
After your order is placed, we’ll need some time to process and carefully prepare it for shipment. It is expected to be shipped between Nov 4 – Nov 6.
Estimated Delivery
- Order placed: Nov 3
- Estimated ready-to-ship date: Nov 4 – Nov 6
- Estimated delivery: Nov 9 – Nov 13
The estimated delivery date includes both process and transit time. It is an estimate rather than a guaranteed delivery date and may vary depending on your location, the selected shipping method, carrier delays, weekends, severe weather, or other circumstances outside our control.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number. Tracking information may take up to 48 hours to update after the carrier receives the package.
Some orders may be pickup at different facilities and arrive in separate packages. If this happens, each package may have its own tracking number.
Shipping Costs
Available shipping methods and their costs are shown at checkout based on your delivery address and order contents.
Free Standard Shipping on orders over $200 USD.
Address Changes
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. Once an order has entered production or has shipped, we may not be able to change its delivery address.
If production or shipping costs have already been incurred because an incomplete or incorrect address was provided, those non-recoverable costs may be deducted from any available refund where permitted by law.
Delayed or Missing Packages
If your estimated delivery date has passed, please check the latest tracking information and contact the carrier first. You can also contact us at support@immortalsneaker.com, and we'll help investigate the shipment.
If tracking shows the package as delivered but you cannot find it, please check with household members, neighbors, your building reception, the delivery location, and the local carrier before contacting us.
Please review the product description, size chart, selected options, shipping details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, contact us within 30 calendar days of delivery.
Please include:
- Your order number.
- A brief description of the issue.
- Clear photos showing the entire product and the problem.
- A photo of the packaging and shipping label if the wrong item arrived or the package was damaged.
Once the issue has been verified, we will provide an appropriate replacement or refund at no additional cost, subject to applicable consumer law. You usually do not need to return a defective item unless we specifically ask you to do so.
Replacement or Refund
After approving a claim, we will email you with the proposed resolution. Unless you request a refund within 24 hours of that email, we will proceed with a free replacement. This operational process does not limit any rights or remedies available under applicable consumer law.
Personalized Products
Personalized or custom-made products are final sale and cannot normally be returned or exchanged unless they arrive damaged, defective, misprinted, or were produced differently from the personalization details submitted with the order.
We cannot provide a free replacement or refund when incorrect spelling, dates, names, images, sizes, colors, shipping details, or other options were submitted by the customer.
Size, Color, and Change-of-Mind Requests
After an order has shipped, we do not generally provide free returns, exchanges, or refunds when:
- The wrong size or color was selected.
- The customer changes their mind.
- The product has been worn, washed, altered, or damaged after delivery.
- The care instructions were not followed.
- There are minor differences between on-screen colors and the product.
Please consult the size chart before ordering (). Product measurements may have the normal manufacturing tolerances stated on the product page.
Cancellations and Order Changes
Marked as Delivered but Not Received
We will investigate the shipment with the carrier. Please first check with household members, neighbors, your building reception, the delivery location, and the local carrier.
- If the carrier cannot provide reliable proof of delivery and the investigation confirms that the package was not received, we will provide a replacement at our cost or a refund.
- If the carrier's evidence shows delivery to the correct address, we cannot normally provide a free replacement or refund. We may instead offer a one-time 30% discount code for a replacement purchase.
- If the delivery photo or other evidence shows delivery to the wrong address or does not match the order address, the shipment remains eligible for a replacement or refund.
Incorrect or Incomplete Address
The customer is responsible for providing a complete and accurate delivery address. If production or shipping costs have already been incurred because of an incorrect or incomplete address, those non-recoverable costs may be deducted from any available refund where permitted by law.
Return Instructions
Do not send any product back without contacting us and receiving return instructions. Depending on the case, we may ask you to keep, recycle, dispose of, or donate the product instead of returning it.
Refund Processing
Approved refunds are issued to the original payment method. After the refund is processed, the bank or payment provider may take approximately 5-10 business days to display it in the customer's account.
Original and return shipping costs are generally non-refundable unless the product is faulty, the order was incorrect, or applicable law requires otherwise.
Statutory Consumer Rights
This policy does not limit any rights or remedies available under applicable consumer protection laws. Customers in certain locations may have additional cancellation or return rights for eligible non-personalized products.
Customers must contact support@immortalsneaker.com before sending any product back.
Customers in the United States
This policy is provided together with any rights you have under applicable federal and state law. If we cannot ship your order within 30 days, we will let you know and give you the option to agree to a delay or to cancel the order for a full refund of the unshipped item.
Customers in the United Kingdom
Personalised or custom-made items cannot be returned under the 14-day cancellation right simply because you change your mind.
However, if your item is faulty, not as described or not fit for purpose, your statutory rights under the Consumer Rights Act 2015 still apply. You may be entitled to a repair, replacement or refund, as provided by law.
For items that are not personalised or made to your specifications, you may cancel your order within 14 days of delivery. Please contact support@immortalsneaker.com before returning anything.
Customers in the European Union
Nothing in this policy limits your rights under EU consumer law, including the legal guarantee of conformity for faulty or misdescribed items. The 14-day right of withdrawal does not apply to goods made to your specifications or clearly personalised. For standard items that are not personalised, you may withdraw from the purchase within 14 days of delivery without giving a reason. To exercise this right, please contact support@immortalsneaker.com before returning anything.
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